Pink Floyd, Tom Peters and Me

Did you exchange a walk-on part in a war

For a lead role in a cage?

– Wish You Were Here by Pink Floyd

Today, when this song came on, I settled into it. And allowed it to take me where it would. There are songs that serve as reminders of certain phases in your life.  Some songs bring with them forgotten feelings…whiffs of something precious, happy or sad.

But this song isn’t like that. I don’t have a strong feeling attached to it. But it does take me back to a time which I can now say was the start of something that redefined me forever.

I started really listening to this song around 1999 or 2000. I was a copyeditor for a computer magazine back then.

I would listen to the song often. I savored “Can you tell…a smile from a veil?” and “Did they get you to trade your heroes for ghosts?”

And then I hit that bit, “Did you exchange a walk-on part in a war for a lead role in a cage?”

It just caught my fancy for some reason. It intrigued me. And I found myself writing it on a piece of paper and pinning it to the board next to my seat at work. I would look at it from time to time. One of the bosses even peered at it once, and immediately went behind a veil. He knew he was in a cage while all he wanted to do was wage wars. I could see that, for him. But it didn’t seem like a thing that should have been about my life, my work. I probably saw it like a poster…something out there in bright colors on a wall. But outside of me.

At the time, my main reading consisted of books by Tom Peters. Of course my usual diet of Richard Bach was there, and some bit of Gary Zukav too. But it was Tom Peters who was taking over my imagination. I had no idea how what Tom wrote made any difference to what I did at work day in and day out. But it made me happy to read his books: The Pursuit of Wow, and The Tom Peters Seminar: Crazy Times Call for Crazy Organizations.

Today as I listened to the song again I allowed myself to register this: that time of my work life—with 4-5 years of work experience—was sowing the seeds of what would happen five years later. I would discard the lead role in a cage for a walk-on part in a war. Except the walk-on part would become the lead role, but certainly not in a cage.

It is not nice to call entrepreneurship war. But whether I realized it or not back then I was stepping into what would be as consuming, as damaging, as exhilarating and as strategic and tactical as war.

Maybe Pink Floyd planted that seed in my head all those years ago. Or maybe I already came pre-planted with a seed which Floyd then watered everyday. Whatever the case, I know this verse was a catalyst. And Tom Peters was showing me the right ways of being a professional, of being a company.

You connect the dots by looking back, to paraphrase Steve Jobs. Yes, while waging wars you are just doing your best to take the surprises out of uncertainty. But once you have come some way you can start seeing how the dots connect.

Pink Floyd. Tom Peters. Entrepreneurship.

When I said no to a lead role in a cage. And no, I didn’t exchange my heroes for ghosts!

Thank you, Pink Floyd and Tom Peters!

Allowing it Through

When you are a doer, you just keep doing. And doing, then doing some more. In fact when you are not doing, you feel like something’s off.

Sometimes you might hit a place where you’re running on empty. Even then, you just do, without even having to think much, or feeling passionate or anything really. When I hit that phase recently, and spoke to David Hrostoski about it, he said it felt like I was at a point of contraction right before a big opening.

Maybe, maybe not. But today when I look back on these past few weeks, I think it was just my mind getting out of the way for things to rearrange themselves in some order. So that I would not be driven to ‘fix’ or ‘force’ things into shape.

It made me think of a specific discussion in an entrepreneurship program I had attended many years ago. It had a really great format—entrepreneurs facilitating conversations among participants to answer questions that would bring phenomenal breakthroughs, which if allowed by the business owners would change their businesses as well. The session facilitator spoke about how sometimes solutions come when we have had some quiet following an intense time spent researching, exploring, doing, failing, experimenting, hitting walls, and so on. It’s the quiet—maybe a nice long sleep, or a walk in the park, or a relaxing bath—that brings us that little insight that is needed to allow all the pieces to fall into place. This happens more often than we realize. Call it the Eureka moment if you want. But probably it is not always that dramatic as Archimedes had us believe.

Back in December 2017, if you had asked me what 2018 looked like for me, I wouldn’t have been able to say. I would have been able to tell you some bits here and some bits there. But a cohesive picture? No. Not only did I not seem to have the grasp on the road ahead, I didn’t even want to talk about it. I was okay to listen others talk about it, and just listen. Not give inputs. I guess it was a probably frustrating time for my co-founders, but they let me be.

We had our team offsite in the first weekend of January, and the vision for the year ahead was laid out by my co-founder. Nothing new for the co-founders, as we practically live the vision everyday. But putting it together for the team to be able to see it as we did was important. I went through his vision document. And as I mulled it from the team’s point of view I was able to come up with the key themes to keep the team aligned for the year. It just took me a few minutes. Of course we would still have the task of translating the themes into each person’s day to day work, but that could be done over the coming few weeks. But at least we had a vocabulary for everyone to align to, to use in their work, to use as their North Star for the year.

The offsite went well, and we have been having some great conversations since. And we are also working on drilling down the yearly themes to daily work.

While the vision was clear and is in the process of getting clearer for all, we still didn’t have the year’s sales numbers locked down. During the course of a day earlier in the past week, my co-founder asked if we had to discuss something related to automation for sales. I said no, but I did need help figuring out the sales numbers. So we went into the conference room and sat for maybe less than an hour. And emerged with sales numbers that looked realistic, yet a stretch for us. It all just fell into place. These numbers had always been a struggle for us in the past years to arrive at, but not this year. They just came through. And it happened without any drama, any excitement, any debates, any raised eyebrows. Smooth and easy. And both of us believe in it too.

Why? What was different about this year?

I just think in the past few months we had already done all the hard work, the debates, assessing the highs and the lows, looking squarely at what was working and what wasn’t, what we wanted for the company and what we didn’t and so on.

When the quiet happened, all of it just cohered into oneness. And it all just felt right. All we now have to do is keep doing things as per the vision, the themes and the numbers. And correct course when we see things going off track.

So now I am back to doing. Just do. Because, for now, I have allowed the real ‘what needs to be done for the company’ to come through.